Everything about Nusuk.Answered.

An interactive competition inside the Nusuk app. You can win a free Umrah trip for yourself and a companion of your choice, or a prize of blessed Zamzam water. Take the challenges and answer the questions correctly to enter the draw.

It starts on 1 November 2026 and ends on 20 December 2026.

One winner is chosen each day for a free Umrah trip for themselves and a companion of their choice: 50 winners and 50 companions over the whole competition. There are also Zamzam water winners, chosen under the approved draw procedure.

1. Download the Nusuk app and sign in.
2. Accept the competition terms and conditions.
3. Open the Games Centre.
4. Choose the Free Umrah Competition.
5. Use your key to take the challenge and answer the question.
6. Every correct answer enters you into the draw automatically.

You get one free key every day in the Nusuk app, and it expires at the end of the day. You can earn extra keys by sharing the game: each successful share gives one key to you and one to the person you shared it with.

You can use one key a day to take part in the challenge.

A random draw is held once a day. The winner is announced on Nusuk’s official accounts, @MyNusuk.

Your correct answer is entered into the next draw automatically. The app shows you when that draw will take place.

1. Anyone aged 18 or over.
2. All nationalities, unless the law in your country forbids it.
3. You must follow all laws that apply to the competition. Taking part means you accept its terms and conditions.

First prize: a free Umrah trip for the winner and one companion of their choice. It includes an Umrah visa, travel tickets, 10 nights’ accommodation in Makkah and Madinah, and transport and guidance services, under the approved prize conditions. It cannot be transferred, exchanged or redeemed for cash.

Second prize: blessed Zamzam water. Each daily Zamzam winner receives 20 cartons to share with loved ones. Delivery is only to citizens and residents in Saudi Arabia.

Yes. The winner can choose one person to go with them, under the approved terms and conditions.

By email, so make sure the email address on your account is valid. If a winner cannot be reached within 30 days, they lose the prize.

No. The prize is only awarded to the officially announced winner and cannot be transferred or assigned.

On the Winners page inside the game in the app, or on Nusuk’s official accounts, @MyNusuk.

Your data is used for the competition, the draw and contacting winners, under the Ministry of Hajj and Umrah’s approved privacy policy.

No. Taking part is completely free.

Call Nusuk app technical support on 920002814. You can also try the steps in Fix an issue above.

No. Each person can win only once. Once your win is recorded, you leave the draw.

Yes, if emergency circumstances or regulations require it.

The prize team contacts each winner to arrange the prize and set the travel date, subject to availability and the approved conditions.

It depends on the prize. The Umrah trip is for the winner and one companion they choose, and cannot be passed to anyone else. Zamzam water can be given to loved ones who are citizens or residents in Saudi Arabia.